Hi, I just bought a Leap motion . I installed the Ultraleap control panel but I have an error :
"Current device disconnected"
I read an other topic with the same issue so here what I have :
- I'm using Windows 11
- The light on the side of the leap motion is green
- I install the last version : Ultraleap_Tracking_Installer_5.7.2+2022.09.15
- The icon of the software have a white cirlce on the right
- When I put my mouse on the red icon from the software nothing happen
- I uninstalled and install it again , nothing
- I try on another computer. The device is see by the software . I can see my hands but the bones tracking are really bad . And the tracking doesn't work on Vseeface and Virtu . I can't use it !
- In my device manager , It saw it perfectly no error
- But there are a lot of error on the log file
[2023-02-02 13:02:44.253] [console] [error] BroadcastServerHost::StartHost()#66: Exception Broadcast Server failed to start and will be disabled An attempt was made to access a socket in a way forbidden by its access permissions.
23-02-02 13:03:10.564] [console] [warning] leap::uvc::LmcCaptureDevice::open()#342: Failed to open the LMC, due to: Failed to read value from address: 98
[2023-02-02 13:03:11.651] [console] [info] leap::ModelManager::getCandidateModels()#137: Archive ldat-41462.ldat does not support tracking mode Desktop
[2023-02-02 13:03:11.651] [console] [info] leap::ModelManager::getCandidateModels()#153: Model windows_aot1 does not support resolution 640x240 (any: false)
[2023-02-02 13:03:11.651] [console] [info] leap::ModelManager::getCandidateModels()#226: model windows_aot2 in ldat-39154.ldat is viable
[2023-02-02 13:03:11.651] [console] [info] leap::ModelManager::getCandidateModels()#137: Archive ldat-37931.ldat does not support tracking mode Desktop
[2023-02-02 13:03:11.651] [console] [info] leap::Evaluator::create()#756: Setting model: windows_aot2 from ldat-39154.ldat
[2023-02-02 13:03:11.853] [console] [info] leap::Evaluator::setCameraCalibration()#1166: Override Raw Calibration not required, actual Raw Calibration:
[2023-02-02 13:03:11.889] [console] [info] leap::TrackingRunner::processQueue()#284: ImageStreaming has been Disabled
I don't know if it usefull but please help me .
